Renting out your place
How Trulet works for owners, and how to protect yourself. Scams run in both directions; owners get targeted too.
How it works here
A person reviews your listing before it goes live
Usually the same day. Real, current photos of the actual place and a description in your own words get approved; the house rules cover what gets declined.
Renters message you directly
You get an email when someone writes. Reply quickly even to say no: unanswered messages are the number one complaint renters have about every other platform, and fast replies win good tenants.
Your address stays private by default
Listings show the suburb and an approximate map area. You share the exact address when you choose to.
Add ownership documents
Upload a rates notice or similar from your account page. A person checks it against your listing, which then shows renters that documents matching the address were provided. Honest wording, no overclaiming, and renters respond to it.
Scams that target owners
The overpayment
They send more than the agreed amount, then ask you to refund the difference. The original payment later bounces. Never refund an overpayment; cancel the deal instead.
The fake payment screenshot
A doctored transfer receipt so you hand over keys before money lands. Money is real when it is in your account, never before.
The sight-unseen rush
Someone overseas wants to pay everything today without inspecting. Real tenants want to see the place; people avoiding inspections are avoiding being seen.
Doing it right
Lodge the bond, always
The bond legally goes to your state authority, not your account. It protects you as much as the tenant. Links for every state are in the renting guide.
Paper the start of the tenancy
A written agreement and a condition report with photos on day one prevent almost every dispute at the end. Your state authority has free templates.
Keep the listing honest
Mark it leased the day it is gone. Renters here are told to report stale and misleading ads, and those reports are acted on.